We want to ensure that your experience with us is a complete experience!

Check out our extensive list of services and facilities to help plan your ideal Australia Zoo adventure.

Accessibility

• Accessible parking
• Accessible amenities
• Wheelchair hire ($35 per day $30 with pension discount) – limited numbers, bookings essential, refundable security deposit required for all hires.
• Motorised scooter hire ($70 per day (weight limit 135kg and minimum age 18) $65 with pension discount) – limited numbers, bookings essential. Pensioner & disability discount available. In the event of poor weather conditions scooter hire will be converted to wheelchair. Refundable security deposit required for all hires.
• Wheelchair accessible elevator
• If you or a member of your group would like to bring a Guide or Assistance Dog to the Zoo, please contact us on 5436 2000 or info@australiazoo.com.au so we can discuss how to best facilitate your day with us. We appreciate you contacting us at least 72 hours prior to your visit.
• Ramps, pathway and habitats are designed to be accessible by most transport aids
• Designated wheelchairs access in the Crocoseum
• Free admission for carers with government-issued companion cards who will be performing this role during their visit. Telephone 5436 2000 to enquire.
• 20% off admission for the holder of a business carer’s discount card. Telephone 5436 2000 to enquire.
• Safari Shuttle and buses are wheelchair accessible
• The Australia Zoo Crocoseum is fitted with T Switch activated Hearing Loop [operational in limited area between exit 8 and 9], and wifi streamed Listen EVERYWHERE system

Call 07 5436 2153 to book with one of our friendly team members.

Guest Services

The Irwin family, management and staff at Australia Zoo are committed to ensuring that your experience with us is exactly that – not just a day at the Zoo, but a complete experience! Check out our extensive list of additional services to help plan your ideal Australia Zoo adventure.

• Group bookings discount & greeting
• Pram hire ($30 per day) – limited numbers, bookings essential, refundable security deposit required for all hires.
• Double Pram hire ($35 per day) – limited numbers, bookings essential, refundable security deposit required for all hires.
• Pull along Cart hire ($35 per day) – limited numbers, bookings essential, refundable security deposit required for all hires.
• Wheelchair hire ($35 per day $30 with pension discount) – limited numbers, bookings essential, refundable security deposit required for all hires.
• Motorised scooter hire ($70 per day (weight limit 135kg and minimum age 18) $65 with pension discount) – limited numbers, bookings essential.  Pensioner & disability discount available. Refundable security deposit required for all hires.
• Four gift shops featuring Crocodile Hunter and Australia Zoo merchandise, Australian-made souvenirs, Steve Lives Surf Wear, Terri’s Crocodile Collection, Bindi Believe range and Robert Irwin Photography prints
• Locker Hire
• Small Lockers $8.00 Per Day, $5.00 Per 4 hours
• Medium Lockers $12.00 Per Day, $8.00 Per 4 hours
• Large Lockers $15.00 Per Day, $10.00 Per 4 hours

Refundable Security deposit required for all hires

Call 07 5436 2153 to book with one of our friendly team members.

Facilities

• Free car parking
• EFTPOS and ATMs
• Parents’ nursing rooms
• Toddler seats in bathroom stalls for parents’ convenience
• FREE rides, including a jumping pillow at Crikey! Kids Corner
• FREE The Laughing Frog Water Park
• A shaded playground
• Drinking fountains
• Chilled water refill stations
• Changing Places facility -are available (accessed via MLA key) and located near Admissions or Otter Habitat. Contact Australia Zoo’s Admissions team for MLA key access.

Photography

• Photography Lab
• A selection of Robert Irwin’s amazing wildlife photographs to view and purchase

Dining

• 1500-seat, open-air Crikey Café
• The Laughing Frog Lolly Shop & ice-creamery
• Beverage and ice-cream vendors throughout Zoo grounds
• Drink and confectionary machines

Transport

• Coach Pickup Service transferring passengers throughout the Sunshine Coast
• FREE coach pickup from nearby train stations.
• Steve’s Safari Shuttle for internal transport, hosted by friendly and knowledgeable guides

Information

• Information Desk offering information on Australia Zoo, the local area and other Queensland attractions
• Complimentary map of Australia Zoo/information brochure on arrival
• Directional and informational signage throughout Zoo